> For the complete documentation index, see [llms.txt](https://portf-1.gitbook.io/portf-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://portf-1.gitbook.io/portf-docs/user-guide/login.md).

# Login

The PortF Login page (<https://app.portf.co.uk/login>) will take you to the following screen. **For your security, we do not request passwords or user IDs.**

***

### How to Log In

{% @arcade/embed flowId="9a7xA5eI2advFnJWJtiD" url="<https://app.arcade.software/share/9a7xA5eI2advFnJWJtiD>" %}

{% hint style="info" %}
We do NOT collect any passwords or personal information.
{% endhint %}

***

**If you encounter issues:**

* The link is valid for **15 minutes**.
* If you don’t receive the email within 5 minutes, check your **Junk or Spam folder**.
* Request a new link if the previous one expired.
* If issues persist, reach out to us at <contact@portf.io> for assistance.

{% hint style="info" %}
General tips:

* Always use a **consistent email address** when accessing the platform. Your access rights are tied to your unique email.
* We recommend using your **work email address** for reliability.
  {% endhint %}

### Troubleshooting

<details>

<summary>Didn’t receive the Magic Link?</summary>

Check your **Spam/Junk** folder.

</details>

<details>

<summary>Magic Link expired?</summary>

Request a **new one**.

</details>

<details>

<summary>SSO not working?</summary>

Contact your **IT team** or email us at <contact@portf.io>.

</details>

<details>

<summary>Recommended browsers</summary>

For best experience, use a modern browser like **Chrome**, **Edge**, or **Firefox**.

</details>